Category: Blog

Brand disambiguation using the Ascribe Coder API

Asking respondents to recall brand names is a common survey technique.  Often this is done by asking the respondent to pick brands from a list.  Such aided brand awareness questions can introduce bias.  We can remove this bias by asking the respondent to type the brand name without providing a list.  These unaided brand awareness… Read more »

Using Swagger documentation and Postman with the Ascribe APIs

The Ascribe APIs provide documentation both as static html pages and an interactive Swagger page.  The static documentation is more convenient for looking over the API, but the Swagger documentation provides powerful features for interaction with the API.  We will use examples from the Ascribe Coder API, but the same techniques apply to the Ascribe… Read more »

Rule Set Examples

An Ascribe Rule Set lets you programmatically alter the results of linguistic analysis.  See these posts for information on what Rule Sets do and how to author them. Introduction to Ascribe Rule Sets Authoring Ascribe Rule Sets Ascribe Rule Set Execution Workflow Modify Finding Rule Examples Rule Sets let you modify the results of linguistic… Read more »

Testing Ascribe Rule Sets

An Ascribe Rule Set lets you programmatically alter the results of linguistic analysis.  To learn more about Rule Sets, see Introduction to Ascribe Rule Sets and Authoring Ascribe Rule Sets. Your Rule Set may process thousands of findings when you use it in an Inspection. Therefore, it is very important to test your Rule Set carefully to avoid… Read more »

Authoring Ascribe Rule Sets

You use Ascribe™ Rule Sets to modify the output of the text analytics engine, introduce your own findings to the text analytics results, and to modify comments as they are loaded into Ascribe.  Rule Sets are authored in JavaScript and require some knowledge of JavaScript to create them. The structure of a Rule Set A… Read more »

Introduction to Ascribe Rule Sets

Using Ascribe™ Rule Sets you can tailor the results of text analytics to your specific needs.  You can do amazing things with Rule Sets, such as: Modify the finding produced by linguistic analysis, for example changing sentiment scores based on keywords. Remove findings from the analysis to discard unwanted topics or expressions. Add new findings… Read more »

Ascribe Rule Set Execution Workflow

You use Ascribe™ Rule Sets to modify the output of the text analytics engine, introduce your own findings to the text analytics results, and to modify comments as they are loaded into Ascribe.  You can also use Rule Sets with the Ascribe Coder API to modify responses as they are loaded to Ascribe. Rule Set… Read more »

Authentication with Ascribe APIs

The various Ascribe™ APIs, such as the Ascribe Coder API, share a common authentication operation.  You authenticate with the API by a POST to the /Sessions resource.  To interact with any of the other resources in the APIs you must include a token returned in the POST response in an HTTP header. Obtaining an Authentication… Read more »

Automating Coding Workflow with the Ascribe Coder API

The Ascribe™ Coder API allows your company to send survey responses to Ascribe and retrieve back the codebooks and coded responses.  Using the Ascribe Coder API you can create a study, create questions in the study, load responses to be coded to the question, and get the results of the coding. Before you can interact… Read more »

Multilingual Customer Experience Text Analytics

If your company has customers in more than one country you are likely faced with analysis of customer feedback in multiple languages.  CX Inspector can perform text analytics in several languages and can translate customer responses in any language to one of the supported analysis languages. Supported Analysis Languages CX Inspector can perform text analytics… Read more »