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Ascribe's industry leading solutions categorize and analyze verbatim comments quickly and easily, reducing analysis time and increasing productivity.
Web-based verbatim coding management system which helps classify and analyze verbatim comments with improved speed and accuracy.
Coder’s auto-assist method organizes the work intelligently, improving accuracy and speed. Coder provides automatic translation, multi-lingual capabilities, time accounting and productivity monitoring features, universal import and export of data, and seamless integration into downstream processing and reporting. Trusted by the world’s largest market research firms, Coder provides high quality results with less rework.
“Coder has been life-changing, giving us the ability to process data in hours instead of days.”
Maurice Patterson, Market Research Analyst for iHeartMedia Critical Mass Media
Innovative text analytics software which analyzes thousands of verbatim comments in minutes, gleaning insights from data quickly, cost effectively and with fewer resources.
CX Inspector is a cost-effective tool with topic and sentiment analysis, automatic translations, drag and drop topic grouping to create custom taxonomies, and easy to use ruleset functionalities. X-Score measures customer satisfaction directly from comments and identifies key satisfaction drivers. CX Inspector uses the most advanced NLP and AI technologies to produce results quickly, cost effectively and with fewer resources.
“We are now gaining incredible value out of the verbatim responses; the insights are as useful as the quantitative answers. We can take action based on the results quickly, and leaders can dig deeper with follow-up questions in real-time so we can guide decisions.”
Dr. Silke McCance, P&G, Global Talent Practice
Interactive data visualization tool that transforms structured and unstructured data into virtually any visual display helping convey complex insights through powerful images.
Illustrator generates clear and concise charts and dashboards that deliver actionable insights in a format that is easy to share and understand. It allows teams to drill-down in the analysis to retrieve specific verbatim comments, then uses its unique filtering capabilities to illuminate the meaning behind those words. Illustrator transforms data into bar charts, trend lines, pie charts, cross tabs, heat maps, co-occurrence maps and word/concept clouds.
“Illustrator simplifies access to the data and allows us to explore it further through filters. We create cross tabs with multiple banners. We see the top positives and negatives and then explore the demographics. We can dig all the way down to the verbatim comment to get more insight on the respondent. I like how responsive it is.”
Global team of experts who offer comprehensive full-service coding, translation and text analysis services, delivering projects “first-time right” with high accuracy within project timelines.
Ascribe Services offers coding and translation in any language, transcription, adverse events reporting, and Verbatim Quality Service which cleans responses. Services delivers customized reporting with automated downstream data integration and is a NA & EU Compliance service company. With 20+ years of experience, Market Researchers trust Ascribe Services to deliver projects “first-time right” with high accuracy within project timelines.
“The Ascribe Services team is top notch. I don’t know what we would do without them. They deliver everything at the highest quality, and quickly!”
Lisa Hayes, IPSOS Director of North American Operations