Q&A: Seven Questions CX Pros Should Ask Before Diving Into Text Analytics: How To Make The Most Of Unstructured Customer Feedback

By Forrester Analysts: Faith Adams, Maxie Schmidt-Subramanian, Boris Evelson, Elizabeth Cullen with Harley Manning, Scott Ross, Laura Glazer – March 24, 2017

Ascribe is pleased to be among the text analytics vendors mentioned. Read Full Report (available to Forrester members via log in, or for purchase) to get “a leg up for the often perilous journey of mining and analyzing unstructured customer feedback.”

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