Global Team of Verbatim Experts Who Complete Your Market Research Projects

Our experts offer comprehensive and customized full-service coding, translation and text analysis using Ascribe’s industry leading verbatim analytics platform. We deliver customized reporting with automated downstream data integration for all tabulation packages. We have broad experience across industries and we code over 1 million verbatim comments per month. Our management team of 10 leaders has more than 200 years of experience in the market research industry and more than 150 years with Ascribe.

  • Coding: Categorize unstructured comments with precise results
  • AI Classification: Cost efficient verbatim classification with fast turnaround
    AI Classification Service
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  • Text Analytics: Analyze large amounts of open-ended comments quickly
  • Translation: Code in-language, or translate and code
    • Native language coders in most languages
  • Visualization: Powerful data visualization capabilities
  • Verbatim Quality Service: Identifies email addresses, nonsense, PII, illegitimate responses, profanity and duplicate responses
  • Adverse events reporting experts
  • US and North America Compliance service company
  • Our approach is “first time right”, completing projects with high accuracy within the project timeline.

  • Less than 1% error rate
  • Quality audit program
  • Coding guaranteed
  • “The Ascribe Services team is top notch. I don’t know what we would do without them. They deliver everything at the highest quality, and quickly!”

    -Lisa Hayes, IPSOS Director of NA Operations

Uses

Open-ended survey responses and verbatim comments from surveys, emails, call centers, social media, etc.

  • Net Promoter (NPS) Studies
  • Customer Satisfaction Studies
  • Employee Engagement Surveys
  • Voice of the Customer (VoC) Research
  • Tracking Studies
  • Innovation Research
  • Adverse Event Reporting

One-time or Ongoing studies

Multi-national Studies