Guide to using NLP in Business

Friday, October 9th, 2020 | Blog | Ryan Smith

Natural Language Processing, or NLP, allows computers to understand the natural language of humans through artificial intelligence technology. Solutions that use natural language processing products deliver significant value to businesses that understand how to...

How to analyze open ended survey questions

Friday, October 9th, 2020 | Blog | Ryan Smith

How often does your business conduct surveys of your customers, employees, and other parties? What types of questions do you use? Closed questions are those that have a predictable and limited set of answers....

Text Mining Applications in Real World Marketing

Friday, October 9th, 2020 | Blog | Ryan Smith

Text mining is one of the most powerful tools you can have for real world marketing. Also known as text analytics, this technology leverages artificial intelligence to power Natural Language Processing. You can discover...

Measuring & Understanding Sentiment Analysis Score

Friday, October 9th, 2020 | Blog | Ryan Smith

Sentiment analysis is used to understand the emotion behind verbatim comments from open-ended questionnaires. There are many ways to apply sentiment analysis in your business, from market research to employee surveys. Measuring and understanding...

Open Ended Question Examples & Interpreting Open Ended Responses

Tuesday, August 4th, 2020 | Blog | Ryan Smith

The feedback you receive from customer surveys, market research studies, employee polls, and other sources can be generated from open ended and close ended questions. Both types have their benefits, but open ended questions...

Everything you Need to Know About NLP Analytics

Tuesday, August 4th, 2020 | Blog | Ryan Smith

Natural language processing, or NLP, is an exciting technology that holds the key to making sense of your ever-growing collection of unstructured data. Everyone from your customers to your employees are giving you data...

How Text Mining Impacts Business

Tuesday, July 28th, 2020 | Blog | Ryan Smith

How much of your business data is sitting around unused? You may have many ways to work with structured data, but your unstructured data gets overlooked due to the difficulty involved in the process....

Text Analytics

Tuesday, June 2nd, 2020 | Blog | Ryan Smith

Your business has access to countless data sources with feedback from your clients, customers, employees, vendors, and more. This unstructured data holds the key to achieving your customer experience goals, but analyzing it properly...

Text Mining Software and Text Analysis Tools

Thursday, April 9th, 2020 | Blog | Ryan Smith

What is Text Mining Businesses collect many types of text data, but it’s difficult to get value out of this information when manual handling is required to process it. It’s impossible to perform these...