Open Ended Question Examples & Interpreting Open Ended Responses
Tuesday, August 4th, 2020 | Blog | Ryan SmithThe feedback you receive from customer surveys, market research studies, employee polls, and other sources can be generated from open ended and close ended questions. Both types have their benefits, but open ended questions...
Everything you Need to Know About NLP Analytics
Tuesday, August 4th, 2020 | Blog | Ryan SmithNatural language processing, or NLP, is an exciting technology that holds the key to making sense of your ever-growing collection of unstructured data. Everyone from your customers to your employees are giving you data...
How Text Mining Impacts Business
Tuesday, July 28th, 2020 | Blog | Ryan SmithHow much of your business data is sitting around unused? You may have many ways to work with structured data, but your unstructured data gets overlooked due to the difficulty involved in the process....
Example Market Research Questions That Teach You What to Ask & Why
Monday, July 27th, 2020 | Blog | Ryan SmithYou can have the most advanced market research solution in the world, but it won’t be effective if you fail to ask the right questions. The example market research questions featured below will give...
Text Analytics
Tuesday, June 2nd, 2020 | Blog | Ryan SmithYour business has access to countless data sources with feedback from your clients, customers, employees, vendors, and more. This unstructured data holds the key to achieving your customer experience goals, but analyzing it properly...
Text Mining Software and Text Analysis Tools
Thursday, April 9th, 2020 | Blog | Ryan SmithWhat is Text Mining Businesses collect many types of text data, but it’s difficult to get value out of this information when manual handling is required to process it. It’s impossible to perform these...
Natural Language processing (NLP) for Machine and Process Learning – How They Compare
Monday, March 9th, 2020 | Blog | Ryan SmithNatural language is a phrase that encompasses human communication. The way that people talk and the way words are used in everyday life are part of natural language. Processing this type of natural language...
Machine Learning for Text Analysis
Thursday, January 30th, 2020 | Blog | Ryan Smith“Beware the Jabberwock, my son! The jaws that bite, the claws that catch! Beware the Jubjub bird, and shun The frumious Bandersnatch!” — Lewis Carroll Verbatim coding seems a natural application for machine...
Interpreting Survey Results
Wednesday, September 25th, 2019 | Blog | Ryan SmithInterpreting survey data is an important multi-step process requiring significant human, technology, and financial resources. This investment pays off when teams are able to change directions, delight customers, and fix problems based on the...
How to Use Sentiment Analysis to Improve Your Organization’s Satisfaction Scores
Monday, September 16th, 2019 | Blog | Ryan SmithWhether it’s a rating, ranking, score, review, or number of stars/tomatoes/thumbs up, consumers have ample opportunities to report their experiences with businesses, service providers, and organizations in the form of survey responses and other...